Civilarch Group
A Venture of Spanhaus Design & Construction Pvt. Ltd.
Effective Date: 12/05/2023

Introduction

At Civilarch Group, we are committed to integrity, transparency, and professionalism in every aspect of our operations. Whether it involves residential design, commercial construction, or institutional infrastructure, we ensure that all client-related data is handled responsibly and confidentially.

This Disclosure Policy outlines our approach to collecting, using, sharing, and safeguarding project-related information while also clarifying how we may present selected work through marketing, social media, and brand communication—without disclosing full or sensitive project details.

1. Confidentiality of Client Information

Clients share essential and often sensitive information with us, including personal details, floor plans, project budgets, and custom design inputs. We treat this information as confidential and:

• Do not publish, share, or sell personal or project-related data.

• Do not disclose any information to third parties without written client authorization or unless required by law.

• Never showcase full architectural drawings, blueprints, or confidential content without prior approval.

We are committed to maintaining the confidentiality of all private data and respecting the intellectual property and privacy of our clients.

2. Purpose and Use of Information

Information collected during our engagements is used solely for:

• Planning, designing, and executing the project

• Managing client communications and documentation

• Legal compliance and regulatory requirements

• Providing post-construction and warranty support

We do not use client data for unsolicited promotions, advertising, or sales purposes without prior consent.

3. Third-Party Involvement

To execute our projects efficiently, we may work with certified vendors, consultants, and subcontractors. These include structural engineers, MEP service providers, and specialized contractors.

All external collaborators are:

• Bound by confidentiality agreements

• Granted access only to relevant information

• Obligated to maintain the same privacy standards as Civilarch Group

Client data remains secure and limited to essential project stakeholders only.

4. Marketing, Portfolio, and Social Media Use

As a design and construction company, showcasing our craftsmanship and creative direction is part of how we build trust with future clients. Civilarch Group may use select visuals and summaries of completed or ongoing work for:

• Social media platforms (Instagram, Facebook, LinkedIn)

• Our official website

• Brochures, presentations, and company portfolios

• Industry exhibitions or brand campaigns

However, we follow strict guidelines:

• No personal client details, full addresses, or financial information are shared

• No full floor plans or technical drawings are published without written consent

• Project images and videos are carefully selected to focus on design elements or construction quality, not private details

We may use generic titles or project tags (e.g., “Modern Villa in Lucknow”, “Commercial Office – NCR”) without identifying client-specific data.

5. Legal and Regulatory Disclosures

In cases where disclosure of information is mandated by law, such as through a government request or legal proceeding:

• Only the information specifically required will be disclosed

• The client will be informed, unless legally restricted from notification

6. Data Retention and Security

We store project and client data in secure, encrypted environments with restricted access. Data is retained only for as long as needed to:

• Execute and close the project

• Comply with legal or contractual obligations

• Provide warranty and post-completion support

Data is deleted or archived when no longer required.

7. Policy Updates

Civilarch Group may update this Disclosure Policy periodically based on changes in law, service offerings, or internal practices. All updates will be published on our website with a revised effective date.

Clients with active engagements may be notified directly in the event of substantial changes.

Contact Information

If you have any questions, concerns, or requests related to this Disclosure Policy, you may contact us at:

Civilarch Group
A Venture of Spanhaus Design & Construction Pvt. Ltd.
S 26/294 KA 5 Meerapur Basahi, Varanasi, Uttar Pradesh – 221002
Phone: +91-90709-07013
Email: info@civilarch.in
Website: www.civilarch.in